1. Our commitment

Webosition LLC stands behind the work we agree to deliver. Our guarantee covers meeting the documented scope and requirements of your engagement, communicating clearly, and addressing shortcomings in our work.

This policy supplements your accepted proposal or service agreement. If there is a conflict, that agreement controls.

2. What we guarantee

We commit to:

• Delivering the work described in your accepted scope.
• Following the requirements and specifications agreed in writing.
• Communicating material issues that affect delivery.
• Correcting work that fails to meet those agreed requirements, at no additional charge.

3. If something falls short

Contact hello@webosition.com within 14 calendar days after delivery of the affected work.

Please identify the deliverable, explain how it falls short of the agreed requirements, and include any supporting examples.

We will acknowledge your request within five business days, review it against the accepted scope, and explain the next steps. Where a correction is covered, we will agree on a reasonable correction schedule with you.

If a covered issue cannot reasonably be corrected, we will discuss an appropriate resolution. Any refund or credit will follow your service agreement or a separate written agreement.

This reporting window does not reduce rights or remedies that cannot legally be limited.

4. Corrections and revisions

A correction brings work into line with requirements already agreed.

New ideas, additional features, changes in direction, or preferences introduced after approval are revisions or scope changes. These follow the revision allowances and change process in your service agreement.

5. Your part in the process

Please provide accurate materials, necessary access, and timely feedback and approvals.

Our ability to complete corrections may depend on your cooperation. Changes made by you or another provider after delivery may require separate investigation or additional work.

6. What this guarantee does not cover

This guarantee does not promise specific search rankings, traffic, leads, sales, revenue, advertising returns, or a particular Digital Positioning Score.

It also does not cover:

• Problems caused by inaccurate or unauthorized materials supplied to us.
• Issues introduced by modifications outside our control.
• Third-party platform outages, policy changes, restrictions, or account decisions.
• Work outside the accepted scope.
• Ongoing maintenance or support unless included in your agreement.

If a third-party issue affects work within our scope, we will explain the issue and any available options.

7. Project-specific guarantees

Any additional performance guarantee, deadline commitment, support period, or refund arrangement must be expressly included in your accepted service agreement.

8. Contact

For a guarantee request, email hello@webosition.com with the subject “Guarantee Request” and your project name.

Our aim is straightforward: understand the concern, take responsibility for our work, and provide a clear path to resolution.